Mediation Services to Resolve Workplace Conflict
Restore Harmony in Your Teams
Navigating workplace conflicts can be challenging and stressful. My professional mediation services provide a structured and supportive process to resolve disputes effectively, maintaining harmony and productivity in your organisation.
Why use my mediation service?
As a trained mediator with 17 years of senior HR experience, I bring a wealth of knowledge and practical insight across various industries, including charities, start-ups, professional services, legal services, publishing, and the arts. As a professional Coach I am committed to helping you resolve conflicts effectively. Ensuring everyone is treated with dignity and respect.
Impartial and Confidential: As a neutral third party, I facilitate open and honest communication, ensuring confidentiality and impartiality throughout the process.
Inclusive Approach: I prioritise inclusion and respect for all parties involved, helping to create fair and equitable solutions that support a positive workplace culture.
Personalised Solutions: Each mediation is tailored to the unique circumstances of the conflict, ensuring that the resolution meets the specific needs of all parties involved.
Benefits of Mediation
Resolve Conflicts Quickly: Address disputes promptly before they escalate, saving time and resources.
Improve Communication: Enhance understanding and communication between parties, fostering a more collaborative work environment.
Preserve Relationships: Mediation helps maintain and repair working relationships, reducing the emotional and professional toll of conflicts.
Confidential and Voluntary: The process is voluntary and confidential, creating a safe space for honest dialogue.
Cost-Effective: Mediation is often more cost-effective than legal proceedings, minimising disruption and financial impact on your business.
My Mediation Process
Initial Consultation: I begin with a consultation to understand the nature of the conflict and assess whether mediation is the right approach.
Preparation: I work with each party individually to prepare for the mediation session, explaining the process and addressing any concerns.
Mediation Session: The mediation sessions brings all parties together to discuss the issues, facilitated by me. I encourage open communication and collaborative problem-solving.
Agreement: If an agreement is reached, I document the terms clearly and ensure both parties understand and agree to the resolution.
Follow-Up: I offer follow-up support to ensure the agreement is implemented effectively and to address any ongoing concerns.
Get Started Today
If you’re facing a workplace conflict or simply want to create a more harmonious working environment, my mediation services can help. Book a discovery call or email me at lisa@mountainhr.org to get started. Let’s work together to build a positive, productive, and inclusive workplace.
“Thank you so much for all your support and listening to me. I really appreciate it and I certainly wouldn’t be where I am without you.”